2015
News Archive

12/24/2015

Light of the World

"Light of the Whole World"

He is the Light of the Whole World. Today and everyday we will celebrate Him! Merry Christmas from your Saratoga Technologies Family!

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12/9/2015

Whitney Dillard Earns CFE Credential

Whitney DillardAustin, TX – December 9, 2015 — The Association of Certified Fraud Examiners (ACFE), the world’s largest anti-fraud organization and leading provider of anti-fraud training and education, is pleased to award Whitney Dillard of Elizabethton, TN, the globally preferred Certified Fraud Examiner (CFE) credential. In order to become a CFE, Dillard has met a stringent set of criteria and passed a rigorous exam administered by the ACFE.

Dillard has successfully met the ACFE’s character, experience and education requirements for the CFE credential, and has demonstrated knowledge in four areas critical to the fight against fraud: Fraudulent Financial Transactions, Fraud Prevention and Deterrence, Legal Elements of Fraud and Fraud Investigation.

Dillard joins the ranks of business and government professionals worldwide who have also earned the CFE certification. Dillard is currently the Chief Financial Officer for Saratoga Technologies, Inc. in Johnson City, TN.

CFEs examine data and records to detect and trace fraudulent transactions as well as interview suspects to obtain information and confessions. They write investigation reports and advise clients as to their findings. CFEs have been called as expert witnesses to testify at trial and understand the law as it relates to fraud and fraud investigations. CFEs on six continents have investigated more than 1 million suspected cases of civil and criminal fraud. 

About the Association of Certified Fraud Examiners:
Founded in 1988, the ACFE is the world’s largest anti-fraud organization and premier provider of anti-fraud training and education. Together with more than 75,000 members, the ACFE is reducing business fraud worldwide and inspiring public confidence in the integrity and objectivity within the profession. For more information, visit ACFE.com  

About Saratoga Technologies: 
Saratoga Technologies is a technology solutions company that offers products, software, services and solutions in the information technology industry and is focused on enabling their customers to benefit from technology. Having offices in Johnson City and Knoxville, TN as well as Abingdon, VA, Saratoga specializes in managed computer networking services, server support and repair, laptop repair, disaster recovery, computer repair, network security, printer and copier repair, print management, telephone systems, voice over IP (VoIP), structured cabling services, phone bill auditing, video conferencing, computer consulting services, accounting software such as Microsoft Dynamics GP, Microsoft Dynamics CRM, document imaging and management, web design, email hosting, web hosting, spam filtering, search engine marketing, search engine optimization, internet online backup, hosted exchange, application development, database programming and other technical services.

For information on careers at Saratoga Technologies please visit: www.saratogaus.com/careers

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12/2/2015

Saratoga Technologies receives Lanier Circle of Excellence Award

Printer Team

Johnson City, TN – (December 2, 2015) – Saratoga Technologies announced today it has achieved the Circle of Excellence Award from Lanier®.  To earn the Circle of Excellence status, Saratoga Technologies had to achieve above standard levels in Solutions Training, Technician Certifications, and Customer Satisfaction Measures.

“We support organizations in East Tennessee and Southwest Virginia with their printing and document management needs", said David Temple – President and CEO of Saratoga Technologies. “Our goal is to be the leading print management resource for any business that needs pricing, installation, support or maintenance. We offer excellent managed print solutions to fit the needs of any business.”

As a Lanier Circle of Excellence Dealer, Saratoga Technologies demonstrates service excellence through their well trained and knowledgeable staff. They meet the customer where they are at, and lead them into the future.

About Saratoga Technologies:

Saratoga Technologies is a technology solutions company that offers products, software, services and solutions in the information technology industry and is focused on enabling their customers to benefit from technology. Having offices in Johnson City and Knoxville, TN as well as Abingdon, VA, Saratoga specializes in managed computer networking services, server support and repair, laptop repair, disaster recovery, computer repair, network security, printer and copier repair, print management, telephone systems, voice over IP (VoIP), structured cabling services, phone bill auditing, video conferencing, computer consulting services, accounting software such as Microsoft Dynamics GP, Microsoft Dynamics CRM, document imaging and management, web design, email hosting, web hosting, spam filtering, search engine marketing, search engine optimization, internet online backup, hosted exchange, application development, database programming and other technical services.

For information on careers at Saratoga Technologies please visit:  www.saratogaus.com/careers

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11/17/2015

Thankful

Today, take a few minutes to sit quietly and just be thankful for all that you have. 

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11/11/2015

Leaving Laptops in Hotel Rooms; A Bad Idea

Did you know: that leaving your laptop in a hotel room may not be such a wise idea? Check out this article.

https://blog.malwarebytes.org/privacy-2/2015/10/leaving-laptops-in-hotel-rooms-a-bad-idea/







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11/4/2015

Take your business on the road with Office 365

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9/29/2015

Password Probs?

Did you know: the average person has 19 different passwords to remember? There is no wonder we use the same password for multiple sites. Protect yourself while on the web. Use a unique password for each site that consists of letters, numbers, and symbols.

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9/23/2015

Saratoga Printing Technician Awarded Ricoh Prestige Certification

Johnson City, TN – (September 23, 2015) – Saratoga Technologies announced today that Randy Fox has achieved Ricoh Prestige Certification. To earn Ricoh Prestige Certification status, Randy had to achieve above standard levels in Solutions Training, Prestige Level 2 Certifications, and Customer Satisfaction Measures. Saratoga was pleased to announce that Randy Fox attained these goals and was one of 90 that achieved this certification out of over 2,000 that attempted the exam.

Ricoh

“Our goal is to be the leading print management resource for any business that needs pricing, installation, support or maintenance. We offer excellent managed print solutions to fit the needs of any business.” said David Temple, CEO and General Manager of Saratoga's Printing Division.

As a Ricoh Prestige Certified dealer Saratoga Technologies demonstrates service excellence through their well trained and knowledgeable staff. They meet the customer where they are at, and lead them into the future.

About Saratoga Technologies:







Saratoga Technologies is a technology solutions company that offers products, software, services and solutions in the information technology industry and is focused on enabling their customers to benefit from technology. Having offices in Johnson City and Knoxville, TN as well as Abingdon, VA, Saratoga specializes in managed computer networking services, server support and repair, laptop repair, disaster recovery, computer repair, network security, printer and copier repair, print management, telephone systems, voice over IP (VoIP), structured cabling services, phone bill auditing, video conferencing, computer consulting services, accounting software such as Microsoft Dynamics GP, Microsoft Dynamics CRM, document imaging and management, web design, email hosting, web hosting, spam filtering, search engine marketing, search engine optimization, internet online backup, hosted exchange, application development, database programming and other technical services.

For information on careers at Saratoga Technologies please visit:  www.saratogaus.com/careers

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9/15/2015

Got Clutter?

Did you know: that by keeping the desktop of your computer clear and uncluttered you can help make your system run fast and smooth?

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9/8/2015

Malvertising?

Did you know: that by enabling the Click-to-Play plug-ins in your browser you can better protect yourself from "Malvertising"? When you visit a web page containing a Flash or Java object, it won’t automatically run until you click it. Almost all "Malvertising" use these plug-ins. Find out how to enable your Click-to-Play plug in here:  http://www.howtogeek.com/227205/what-is-malvertising-and-how-do-you-protect-yourself/?utm_source=dlvr.it&utm_medium=twitter

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9/1/2015

Cloud?

Did you know: that moving to the cloud isn't just for data, you can move your telephone system and even your wireless to the cloud as well? For more information on these cost saving solutions contact us at info@saratogaus.com

 

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8/25/2015

Windows Key

Did you know: that the Windows logo key on your keyboard can be used for several different functions? Press it with F for Find, with D to see the desktop with all windows hidden, or with L to Lock your screen.

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8/18/2015

Too good to be true?

Did you know: that if it sounds too good to be true it likely is? Scammers try to take advantage and exploit our curiosities all the time….it’s their job. Ask yourself before following a link or responding to an email that has an offer “Does this seem just a bit too good to be true?” If in doubt ask an expert.

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8/11/2015

Unwanted Toolbars?

Did you know: Even major program downloads can install toolbars and other unwanted pieces of software during installation? Always take a moment to read each step to make sure you are not agreeing to install something other than the program you were actually seeking. Often people just push next over and over, and end up with a browser covered in various search bars that just aren't needed.

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8/10/2015

Saratoga Technologies has been named to the 2015 CRN Next-Gen 250 List.

Saratoga Technologies has been recognized in The Channel Company’s exclusive 2015 CRN® Next-Gen 250 list. The annual list honors forward-thinking technology solution providers who have transformed their business by breaking into emerging technologies such as cloud computing, unified communications, virtualization, mobility, business analytics and business intelligence. These solution providers, each in business for less than 20 years, have adapted to an evolving marketplace with precision, clearly identifying themselves as the leaders of the future.

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8/4/2015

Wireless Dropping?

Did you know: If you routinely drop wireless connections from your mobile device, there are generally 3 primary areas to check? 1) The firmware version of your wireless router or access point 2) The driver on you wireless card or 3) Improper wireless local area network configuration (WLAN).

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7/28/2015

Windows 10?

Did you know: Windows 10 is set to be released at 12am on July 29th? If you are a Windows 7 or 8 user you may have noticed the Windows 10 icon in your System Tray for several weeks now. By clicking this icon you may reserve a copy of the upgrade. This reservation does not install Windows 10 on your computer and not everyone will get access to the Windows 10 upgrade initially. It will be a gradual roll out to compatibly systems. Your system will prompt you when it is time to upgrade your system.

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7/21/2015

Printing from a Mac?

Did you know: When printing from a Mac to a printer that does not have postscript capabilities, you can set up a print driver using the GENERIC PCL driver allowing you to have basic print options?

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7/14/2015

Slow to boot?

Did you know: If your PC is taking too long to boot, it's probably because you have too many programs running at startup. Reducing this is easy. To change the items running at startup, go to Run using the hotkey Windows key + R, and type "msconfig" A small window will appear, select the Startup tab. From here you will be able to turn off many startup programs, which can shave several seconds (or minutes) off your boot time. (Note Windows 8 has moved this functionality to the Task Manager.) Make sure to only disable items you know for certain that you do not need in startup.

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7/7/2015

Corrupt Print Job ?

Did you know: Most often a blinking data light and an unresponsive printer is not caused by the printer, but by a corrupted print job stuck in the print spooler? To resolve: power off the printer, unplug the power cable and network cable and delete any jobs stuck the print queue of the computer.

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6/30/2015

Adobe Flash Tech Tip

Did you know: Adobe Flash is a common browser plug-in used for viewing certain content online. Due to its popularity, Flash is also commonly used to compromise your systems. If Flash is not updated regularly, you could be leaving yourself open to attack. In addition to regularly updating Flash, you could help protect yourself further by enabling the click-to-play feature present in popular web browsers in order to minimize risk.

Learn how to enable the click-to-play feature here. http://bit.ly/1HscPKe

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5/12/2015

Attention: Your Data Is At Risk

We want you to be aware of a serious security issue.

A sophisticated form of malware, known as CryptoLocker, is currently affecting organizational networks across the country, including several organizations in our region. It is transferred through infected email attachments and compromised websites. Once one computer is infected, it can spread throughout an entire network. The malware encrypts certain types of files stored on local and mounted network drives with the private key stored only on the malware's control servers. The malware then displays a message which offers to decrypt the data if a payment is made by a stated deadline and threatens to delete the private key if the deadline passes.

So what are you supposed to do?

How to minimize your chances of being infected by CryptoLocker:

  • Education can prevent a lot of these infections.  Recognizing bad/spam/fake emails, avoiding clicks on malicious links, identifying the true address a link is pointing to, etc.
  • Ensure you have up-to-date and comprehensive Antivirus. (Note: Because Antivirus software can only prevent threats for which it has definitions, no one AV product can protect against all emerging threats.) Consider running additional periodic scans with Anti-Malware software like Malwarebytes.
  • Protect your business by a firewall with the security options enabled to preform malicious website blocking and AV checks at this entry point to your network.
  • E-mail should be run through a spam filter.
  • Make sure you have a good backup that occurs at least daily and goes to at least two different types of media or formats, one of which is offsite.  The backup needs to be monitored and periodically checked for consistency/ability to restore. Verify all critical data is stored in a location that is backed up. (For example, on a network drive rather than an individual desktop folder.)

How to recognize CryptoLocker:

  • The Crypto variants of malware, in general, get on a PC without the user knowing it.  They are more correctly called Ransom-Ware because they hold the user’s data for ransom. Most of what we see we believe to come in through either spam/malicious e-mails or through compromised websites.  They can also come in through other pieces of malware “downloading their buddies”
  • Once on the PC, the malware will start encrypting files. In general, they will encrypt the files on the PC’s local HDD (C:) but will also branch out to any other drive letter the PC has access to.  In doing so, this one infected PC can then be used to encrypt the files that many people are using on the server.
  • When you try to open documents, you may get errors stating the file is corrupt:

CryptoLockerCryptoLocker



  • You may also notice the addition of file names such as “help_decrypt”, “where_are_my_files”, etc. Generally, the malware will populate all directories on the PC that contain encrypted files with these “help” documents to direct you on how to pay the ransom.
  • Once the program has finished encrypting or if it is interrupted, a pop up message usually appears, such as:

CryptoLocker




If you are affected by CryptoLocker, call us IMMEDIATELY! We will do everything we can to help you restore your data and avoid paying the ransom.

This type of malware can affect any and all computers so please make your staff aware of this issue. If you receive an email and are unsure it is legitimate, DO NOT OPEN ANY ATTACHMENTS OR CLICK ON ANY LINKS, immediately forward the email to servicedesk@saratogaus.com and ask our team to review it. At Saratoga, we have certified technicians that can provide all of the solutions mentioned above. If you would like assistance with one of these solutions or have any questions about your network or CryptoLocker give us a call at 1.888.525.4220.

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2/19/2015

Saratoga Technologies Talks Details of Microsoft Ending Support on Server 2003

Server 2003

In the February issue of the Business Journal Tri-Cities Tennessee/Virginia, Scott Robertson sits down with Saratoga's Senior Network Engineer, Aaron McCray, and Executive Vice President, Mick Williams, to talk details of Microsoft's decision to end support for their Server 2003 product line and what that means in terms of HIPAA compliance.

Read the Business Journal Article here:

http://bjournal.com/server-2003-sunset-likely-to-cause-hipaa-headaches-other-problems/

About Saratoga Technologies:

Saratoga Technologies is a technology solutions company that offers products, software, services and solutions in the information technology industry and is focused on enabling their customers to benefit from technology. Having offices in Johnson City and Knoxville, TN as well as Abingdon, VA, Saratoga specializes in managed computer networking services, server support and repair, laptop repair, disaster recovery, computer repair, network security, printer and copier repair, print management, telephone systems, voice over IP (VoIP), structured cabling services, phone bill auditing, video conferencing, computer consulting services, accounting software such as Microsoft Dynamics GP, Microsoft Dynamics CRM, document imaging and management, web design, email hosting, web hosting, spam filtering, search engine marketing, search engine optimization, internet online backup, hosted exchange, application development, database programming and other technical services

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