Saratoga Utility Management System (SUMS)

Improve billing cycle time and provide
efficient customer service
 

The core of any utility management system lies in billing. Invoices must be accurate, timely and user-friendly. SUMS equips you to send thousands of easy-to-read customer invoices every month that can be customized for the look you want and the functionality you need.

IMPROVE CASH FLOW
Shorten the cycle time from reading the meter to mailing the bill, which ultimately improves cash flow. Manage the disconnection process, record payment arrangements and track compliance with the arrangements - all through the Collections Manager.

EFFICENT CUSTOMER SERVICE
Now anyone can service customers quickly with SUMS. All the information related to the customer is available and easy to use. Review the customer's billing history, instantly reprint customer bills, and track account activity, both past and present.

MINIMAL TRAINING REQUIREMENTS
SUMS has been designed to minimize training requirements by guiding users through all major processes via automated wizards. The wizards lead each user through operational decisions. The complexities of meter and location management are hidden from the users. They interface with only the information they need, which increases confidence in using SUMS.
      Superior
        
customer service


Microsoft Gold Certified Partner

Microsoft Dynamics

Microsoft .Net