Client Solutions

Case Study - Zak's Furniture

(Outsourced IT Management and Service Contract)

Problem:

Experiencing increasing problems with their network and rising IT costs Zak’s needed to look at a different way of supporting their business. They wanted to cut their IT spending in half and improve their network’s stability and speed.

Solution:

After learning about their current structure and network needs, we proposed that that they outsource their internal IT to us. This would allow them to reduce costs and increase network efficiency and uptime. In fact, they were able to receive a brand new server, have all of their existing PCs reconfigured and have us become their IT department guaranteeing them response time and uptime all for under $1000 per month. This represented huge savings for them and they had new equipment as well.

Outcome:

They are currently having fewer problems, have increased uptime and are getting all of their IT needs met without having to pay for full time resources they were not necessarily utilizing. In fact, this is a common problem for larger small businesses. They are large enough that they do need some dedicated IT resources, but often they don’t really need 40 hours of work per week. Since it is very difficult to hire highly qualified technicians or engineers that are willing to work part time, they end up hiring them fulltime. We offer high quality resources that can be tailored to the amount of time you need. Let us be you internal IT department at the level you deem necessary. You pay a low monthly fee and that covers your IT costs. You can finally budget at a level comfortable for you.